Shipping
TRACK YOUR PARCEL
Australia Post click here
Aramex click here
Couriers Please click here
‘NO CONTACT’ DELIVERY
All Australia Post, Couriers Please & Aramex parcels will be 'Authority to Leave'
Please Note: If you DO NOT WISH to have ATL, we recommend using 24/7 Parcel Lockers find out about them here.
All parcels are delivered with "ATL" and are the responsibility of the receiver once delivered by the courier. The courier will leave your parcel in a safe place.
Curve Project takes no responsibility to replace or refund parcels/items/orders that have been delivered with "ATL" and either are stolen or misplaced after delivery takes place.
SHIPPING & RATES
FREE SHIPPING is available for orders over $150 for AU & NZ customer only.
PRICING FOR DELIVERIES
COUNTRY |
STANDARD SHIPPING |
EXPRESS SHIPPING |
AUSTRALIA |
$10.95 |
$16.95 |
NEW ZEALAND |
$19.95 |
N/A |
USA |
$21.95 |
N/A |
CANADA |
$21.95 |
N/A |
UK |
$21.95 |
N/A |
SINGAPORE |
$21.95 |
N/A |
We aim to ship all orders within 1 business day of receiving the order.
During national public holidays and sale events this may take longer as there is increased demand during these periods..
Once you make your purchase you will be notified when:
-
Your parcel is ready to dispatch from our fulfilment centre in Sydney.
-
Your parcel is in transit with the nominated courier.
-
Your parcel has been delivered to your nominated address.
Delivery times frames range from 1-10 business days depending on your location.
Australian orders will be shipped by a variety of local couriers. Orders will be shipped via a standard service. For deliveries to Western Australia, Northern Territory, South Australia and remote/regional areas, please expect that a longer delivery period may be required.
Track your order here: https://www.shippit.com/track-your-package/
Australian Shipping Policy
It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, please contact customer care immediately; however, we are not obligated to re-send the order to the correct address at our expense. Once we learn an order has not arrived by the due date, we will lodge an enquiry with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery. You have the option to have your item delivered with or without a signature of receipt. If you choose to have the item delivered without a signature of receipt you are liable for actions thereafter the couriers said delivery. If you choose to sign for your item, you will generally need to be available between 8.30am and 5pm to receipt the delivery. You have the option to choose a different delivery address than your billing address. For example, you may want to use your work address for delivery. As soon as your order is dispatched, we will send you an email shipping confirmation with a tracking number and a link to the carrier's site.
New Zealand Shipping Policy
Orders shipped to New Zealand will be received within 10 business days. On rare occasions the customs agency may choose to delay individual shipments as a random security measure. For New Zealand customers customs charges may be payable when the value of the goods exceeds NZ$225. For information on what you may need to pay customs please check http://www.whatsmyduty.org.nz/
Without limiting the operation and any other terms and conditions herein, we will not accept liability for any loss or damage arising from a late delivery. Without limiting the operation and any other terms and conditions herein, you agree that late delivery does not constitute a failure of our agreement and does not entitle you to cancellation of an order.
Delivery time frames vary depending on your location, please allow 5-20 days for delivery.
International Shipping Policy
Each country has their own policy and procedures around paying GST, VAT & payment of government duties and taxes on international goods and services purchased.
It is the recipient's responsibility to know the rules and costs involved in your country of origin when purchasing internationally. It is also the recipient's responsibility to pay any of these duties and taxes.
Curve project takes no responsibility for these additional taxes, fees and charges that individual governments may have in place.
International Orders will be shipped via Australia Post International and can be tracked here.